Re-imagining delivery to achieve successful outcomes
Our objective is to balance talent and delivery principles align with industry best practice. Our program-based maturity governs client projects across various types, scales and market segments, with a focus on strategic partnering and resource fulfilment. We work to build proactive relationships by providing leadership and collaboration within an overarching framework of governance and risk management controls to deliver successful outcomes.
We use a framework with a Ways of Working toolkit so that our projects are well-defined and supported with repeatable steps and align to strategic goals, milestones and success criteria.
We will establish a shared understanding of the problem / purpose through:
Onboarding and planning
Confirm scope, benefits, strategic goals and objectives
Project communications plan, project charter
Establish governance framework including key milestones and change control process
Our team will help you to define the project scope and validate a solution that is fit for purpose.
Workshop current state functional requirements and dependencies
Define epics and features
Define solution architecture / integrations
UX product design
Data analysis and definition
Test strategy and planning
Identify efficiencies and validate project assumptions and goals
We develop the technical solution and ensure its feasibility and alignment across teams.
Roadmap of epics and features
UX product and technical solution design
Detailed project plan with estimation of delivery effort
Stakeholders, dependencies
Data modelling and data cleansing rules for transformation
Release management strategy
Change management approach
Our delivery solution consists of the incremental build, test, review and release to deliver value to your project.
Set up environments
Build iterations with agile sprint ceremonies and showcases
Status reporting and formal project governance forums
Integration and UAT testing
Data transformation and migration / load and staging activities
Change support and training activities
Release management
We will ensure quality assurance of deliverables and integration into business operations through:
Hypercare
Warranty period
Execute on transition plan; knowledge transfer and handover activities
Establish governance framework including key milestones and change control process.
We ignite and energise teams to respond and adapt to a changing world and deliver exceptional outcomes. Through our mindset led approach we can help guide you through building highly effective plans and teams.
We work with hybrid delivery methodologies for digital and transformational change-based deliverables.
Your challenges
Lack of tracking and visibility of agreed benefits.
Difficulty identifying and retaining appropriately skilled delivery professionals.
Bureaucratic / high overhead PM methods and processes that lack agility and the ability to respond quickly to changing business requirements.
Poor stakeholder relationship management and a lack of internal engagement.
Poor visibility / transparency of the real project status and delivering expected outcomes.
Lack of industry experience and managing risks associated with delivery.
Our solutions
Pricing and sizing correctly up front, defining foundation milestones that validate the proposed projected timeframes in phases, along with the project activities, and effort.
Executing a well-defined project plan with progressive governance milestones aligning to project acceptance criteria and goals.
In start-up we establish a governance and reporting framework, roles and responsibilities to define a change and quality control process.
Establishing an effective communication plan and meeting cadence that supports transparency and cross stream collaboration.
Looking at ways to build in efficiencies around repeatable processes and validating early assumptions to avoid roadblocks that and impact time, cost and future adoption of change.
Dedicated Agile development phase, (breaking down into iterative build and testing life cycles).
Formal project closure includes lessons learnt and supporting knowledge transfer to ensure a smooth transition out.
Follow the seven quality management principles on which the quality management standards are integrated into both our framework and behaviours around delivery.
The impact of UCD in UX