Using Microsoft to make a difference
Our strengths lie in Data, AI, D365, CI and Azure. Data & AI will always be at the heart of our value proposition, but we recognise that its not enough on its own. Imbedding intelligence and OpenAI into D365 and M365, as well as making it easy for customers and Microsoft to collaborate with us across the Microsoft stack is where we aim to make a difference.
We are a Microsoft Data, AI, D365 and Azure delivery partner providing services on:
Scale your rates forecasting ability with Rates Navigator.
Developed by our Microsoft team as part of our ongoing commitment to the Local Government sector, Rates Navigator is the first "out of the box" SaaS solution built specifically for councils. It provides accurate, transparent, and dependable rates forecasting, helping your council achieve greater financial stability.
We work with business and IT stakeholders to define the current state, the target state and build a roadmap for value. This includes costs for Microsoft as well as professional services costs for delivering and supporting these solutions.
We have partnered with Microsoft to ensure successful and responsible deployment of Gen AI, we have been chosen as one of very few partners to added to this Gen AI partner program.
Our AI solutions include:
CoPilot
Generative AI
Open AI
Machine learning / Advanced Analytics
Visual analytics
Natural language processing
Many of our customers either need to rearchitect a legacy data warehouse or are about to start their first journey in the data and analytics space. We specialise in building solutions that take advantage of modern data and artificial intelligence technologies to reduce costs and allow our customers to better serve their customers’ needs.
We deliver D365 Customer Experience solutions using Customer Insights, Marketing, Power Platform, Sales and Customer Service. What differentiates us is our ability to make these solutions more intelligent with Data & AI.
The key to success in a shifting paradigm – Turning data & insights into action:
Get customer data into 1 place
Provide users with tools to interact with their data
Empower users to segmentation customers
Find insights that improve service levels to people in need
Personalise the marketing message to your customers
Moving to Azure is always a challenge for any organisation. We pride ourselves on working with customers to find the most modern, optimal architecture that not only suits their current organisation but their future also. Be it small or large, we’re here to help.
Our services for Azure include:
Creating and optimising landing zones
Application migration
Application development
Application integration
Building a great solution is only the first step in the journey, managing it on an ongoing basis is vital in accelerating return on investment and user experience.
Our service delivery model is design to scale and extend capability, ensuring business continuity:
Dedicated account management: includes service onboarding, ITIL best practice governance, operational reporting and analysis, and service team management.
Preventative action: encompasses automated monitoring, root cause analysis, change and release management, and production workload governance.
Rapid resolution: involves SLA-driven response, Level 2–4 support, execution of documented fixes, and access to Microsoft engineering and support services.
Value-added services: provision of minor enhancements for ongoing solution maturity, collaborate with Microsoft and Databricks to forecast new product and functional releases, and solution training and enablement for the business.
Our focus is on the value our customers get from our solutions, not just the solutions themselves.
Your challenges
Increase revenue.
Reduce cost and/or increase efficiency.
Reducing business risk.
Achieve compliance.
Enhance customer intimacy.
Introduce new capabilities.
Our solutions
Rates Navigator is our SaaS solution for accurate, transparent, and reliable rates forecasting - Learn More
AI Activate guides businesses through the intricacies of OpenAI to unlock its full potential - Download Brochure
Utilise our LakeFlow data engineering to stand-up and maintain a data estate in Azure - Download Brochure
Drive growth and profit, enhance customer intimacy and accelerate personalised communication with our Customer Data Platform - Download Brochure
Plan agile projects, keep a history of all your changes, test your solutions automatically and automate your release and approval processes with Azure DevOps - Download Brochure
A unique methodology and approach to Data Migration, which saves you time, money and sets you up to be custodians of your own data – Download Brochure
Our Citizen on a Page solution uses analytics and cognitive capabilities to provide powerful insights and patterns, as well as tailorable metrics and analysis – Download Brochure
Our Rates Forecasting solution allows councils to streamline, automate, model and present in an effortless manner using the best in data and cloud technology - Download Brochure
Launch of Rates Navigator – A Groundbreaking SaaS Solution for Local Councils in Australia and New Zealand
Embracing the Future with Microsoft Fabric
Webinar Unleashing the Power of Microsoft Fabric
JJ’s Waste & Recycling Leverages Microsoft Fabric for Scalable, Cost-Effective Data Management